58 views
New Reviewer
2 comments
1.0

Update by user May 10, 2020

Manager never offered to honor their published refund policy. I still recommend that everyone avoids renting any of his managed units

Original review posted by user Apr 10, 2020

Avoid all Vrbo & Airbnb properties in Trieste Italy managed Riccardo Petelin and Lee Dizon. Warning Riccardo will steal your money.

Advertised as 100% refundable up to 30 days before arrival. I canceled over 100 days before arrival. I was told by Vrbo that I had deal directly with the property manager and that Vrbo could not help me. Riccardo Petelin refused to refund the money and only offered a credit, which we cannot use.

Theft by Deception. Vrbo Property #1047****ha, Airbnb Property #3595****

User's recommendation: Warning Avoid All Vrbo & AirBnB Properties managed by Riccardo Petelin.

Product or Service Mentioned: Vrbo Apartment Rental.

Monetary Loss: $699.

Preferred solution: Full refund.

VRBO Cons: Will steal your money.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#1935170

Same problem

#1875902

When making my summer plans last November I booked apartments for July with Airbnb and with Vrbo. I am in the most vulnerable group, 79 years old with health problems (heart and diabetes), and not allowed any exposure to the virus.

I had to cancel my summer plans due to the Corona virus. Airbnb answered my cancellation and refund request within 48 hours. Vrbo accepted the cancellation with a notation that there would be no refund. They are keeping over $ 1000.- of my money.

There is no customer service number. Be warned and avoid this company at all cost!

VRBO Reviews

  1. 258 reviews
  2. 64 reviews
  3. 28 reviews
  4. 10 reviews
  5. 12 reviews
VRBO reviews