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Vrbo - Not as advertised
Vrbo - Not as advertised
Vrbo - Not as advertised
Vrbo - Not as advertised
Vrbo - Not as advertised
COZY RIVER CABIN Property ID 310039 in Stanley Va Homeowner is Lindy Pictures on the site are very old. No view from the upper deck due to the over grown limbs. When booked it was advertised to have satellite tv,which it did not and the owner changed the listing when I...
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2.1
I didn't like
  • Way i was disrespected
#1390705
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I had booked a reservation in May which got canceled by the owner. VRBO was supposed to process a reimbursement which they state they did. However I did not receive the payment and it has been 4 months and their accounting department is still looking into it. There is...
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#1382429
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All of a sudden I have my second reservation in a year( this website gives too many issues for guest to book sometimes) . Thank God for the other platforms like Airbnb where I’m a superhost so I get great assistance. VRBO sends me an email requesting I prove it’s my...
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1.9
#1381447
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Talk to someone at vrbo about switching dates for a rental the condo owner is non responsive.. there is a catagory 3 hurricane headed to the exact area we are going to and we are concerned about the conditions we could be encountering I expressed that I was concerned...
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#1377817
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Vrbo - Can't find my listing???????

I've listed our home a month ago and when I try to search it it's no where to be found Tiffany
#1377331
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Do not fall for purchasing VRBO’s insurance. I did and it turned out to be worthless. We were given a mandatory evacuation from the State of South Carolina during Hurricane Florence. By state law any renters must evacuate. The owner we dealt with had no leniency and...
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Anonymous
Anonymous

You should file a claim with credit card company for lack/loss of services.

1.5
#1366930
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Vrbo - Very Helpful

I was checking on a refund status, and was helped right away. Thank you!
#1364752
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On june 19, 2018 we had reservations to stay at 1261792 in Venice Florida. After driving 17 hours thinking the house would be nice like the other houses we have rented through VRBO, but NO the house looked nothing like the pictures on VRBO. In fact I would not stay...
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1.5
#1361009
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Vrbo - Fraud, bait switch to obtain a non refundable deposit

Tried booking came back accepted then said sorry double booked and asked if we were flexible in dates. Said no. Since then has tried to send us two listings to submit a even higher non refundable deposit for the wrong dates.
1.3
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1359856
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Contact Vrbo

Mailing Address:
HomeAway.com, Inc.
1011 W. Fifth Street, Suite 300
Austin, Texas 78703
United States
Phone:
(877) 202-4291
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We booked and paid in advance for a vacation rental two months in advance. Upon our drive to the rental, we realize we don't have a lockbox code. Attempt to contact the owner of the property, and find out it was sold six months ago. At that moment, VRBO send a text...
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Anonymous
Anonymous

Vrbo and Airbnb both are shady

1.4
#1357243
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