filters
state:
Show
city:
Show
product:
Show
Show

VRBO - Cancellation

I will never use vrbo again
#1297317
Reply to reviews
Show

Reaching VRBO

I called 5 times and the phone hung up each time at the same prompt 3 minutes into the call. I called the number through your website and got a rep, who was wonderful?
#1296415
Reply to reviews
I booked rentals with VRBO for the past 5 years. I have never had any problem until this year. I searched condos for a few weeks, in an area that we were interested in. I finally found one that matched our needs. I booked the condo, but found out within 24 hours that...
Read more
1.5
I didn't like
  • Refusal of refund
#1295965
Reply to reviews
I made an error in a cancellation and refund for a guest. I can't reach VRBO via their web site or my listing site with them. The only 24/7 'help' they offer is limited to my first HAVING TO CHOOSE an appropriate area from a list of written 'Categories", none of which...
Read more
#1295143
Reply to reviews
VRBO - Renting lodge at Patterson Bay
VRBO is a booking service for a lodge we own at Patterson Bay. VRBO has lost me several bookings because they don't pay attention to the client info and my guidelines for renting our 4 bedroom 2 bath lodge in a slew off Illinois River south of Havana. Kids under 12 r...
Read more
#1290580
Reply to reviews
Show

VRBO - Bait and Switch...False Advertising

Five months after completing/submitting the application and making the initial payment, the owner requested a 25% price increase. I contacted VRBO wanting to make sure other potential renters would be made aware of this and received no satisfaction. VRBOs only comment was that they "would monitor this property"...essentially ignoring my issue.
2.6
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
#1289439
Reply to reviews
I recently requested a booking through VRBO for my daughters college graduation next May. The owner immediately declined via email, with no explanation. The header of the email indicated "request declined". I called VRBO to ask for detail, non given, "it is at the...
Read more
#1289181
Reply to reviews
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
VRBO - Home Owner
I've been with VRBO for 9 years and I have finally quit. I would rather sell my house than *** my upscale real estate the way they are demanding. Unless you allow them to call the shots on your property completely, which solely is for their benefit they will pretty...
Read more
1.0
I didn't like
  • Way i was disrespected
  • Way i was treated
  • That vrbo is a bully
#1288367
Reply to reviews
Show

VRBO - False Pricing

House advertised at $260 per night ended up costing another 27% more per night ($70 extra per night). It’s plain and simple false advertisement.
1.0
Details
Additional Fees
Customer service
#1287554
Reply to reviews

Contact VRBO

Mailing Address:
HomeAway.com, Inc.
1011 W. Fifth Street, Suite 300
Austin, Texas 78703
United States
Phone:
(877) 202-4291
More
Show

VRBO - Need renters phone number

I need to speak with someoneSarcastic
#1283773
Reply to reviews