VRBO - Cancellation
I will never use vrbo again
I called 5 times and the phone hung up each time at the same prompt 3 minutes into the call. I called the number through your website and got a rep, who was wonderful?
I booked rentals with VRBO for the past 5 years. I have never had any problem until this year. I searched condos for a few weeks, in an area that we were interested in. I finally found one that matched our needs. I booked the condo, but found out within 24 hours that...Read more
I didn't like
- Refusal of refund
I made an error in a cancellation and refund for a guest. I can't reach VRBO via their web site or my listing site with them. The only 24/7 'help' they offer is limited to my first HAVING TO CHOOSE an appropriate area from a list of written 'Categories", none of which...Read more
VRBO is a booking service for a lodge we own at Patterson Bay. VRBO has lost me several bookings because they don't pay attention to the client info and my guidelines for renting our 4 bedroom 2 bath lodge in a slew off Illinois River south of Havana. Kids under 12 r...Read more
VRBO - Bait and Switch...False Advertising
Five months after completing/submitting the application and making the initial payment, the owner requested a 25% price increase. I contacted VRBO wanting to make sure other potential renters would be made aware of this and received no satisfaction. VRBOs only comment was that they "would monitor this property"...essentially ignoring my issue.
I recently requested a booking through VRBO for my daughters college graduation next May. The owner immediately declined via email, with no explanation. The header of the email indicated "request declined". I called VRBO to ask for detail, non given, "it is at the...Read more
I've been with VRBO for 9 years and I have finally quit. I would rather sell my house than *** my upscale real estate the way they are demanding. Unless you allow them to call the shots on your property completely, which solely is for their benefit they will pretty...Read more
I didn't like
- Way i was disrespected
- Way i was treated
- That vrbo is a bully
VRBO - False Pricing
House advertised at $260 per night ended up costing another 27% more per night ($70 extra per night). It’s plain and simple false advertisement.
VRBO - Need renters phone number
I need to speak with someone
Do you have something to say about VRBO? What happened? What can we help you with?