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VRBO is a booking service for a lodge we own at Patterson Bay. VRBO has lost me several bookings because they don't pay attention to the client info and my guidelines for renting our 4 bedroom 2 bath lodge in a slew off Illinois River south of Havana.

Kids under 12 r free.

Had 3 adults and 3 kids wanted to come down for 5 nights. VRBO told her $1750. REALLY!@#%&!

try like $125 a night. TOTAL $625 + $75 cleaning fee.

$700

REALLY!*&^$!

LOST THAT BOOKING :-( i

#2)

LOST booking on another cuz they r charging for both $500 on credit card that would be refunded

and $59 non refundable fee for $500k in insurance.

Should be ONE or OTHER

NOT BOTH!!

& again charging for young kids.

KIDS UNDER 12 ARE FREE

JUST ASKING VRBO TO KNOW YOUR BUSINESS

STOP price gouging folks. NOT good

Cathy Canterbury

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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