VRBO is a booking service for a lodge we own at Patterson Bay. VRBO has lost me several bookings because they don't pay attention to the client info and my guidelines for renting our 4 bedroom 2 bath lodge in a slew off Illinois River south of Havana.
Kids under 12 r free.
Had 3 adults and 3 kids wanted to come down for 5 nights. VRBO told her $1750. REALLY!@#%&!
try like $125 a night. TOTAL $625 + $75 cleaning fee.
LOST THAT BOOKING :-( i
LOST booking on another cuz they r charging for both $500 on credit card that would be refunded
and $59 non refundable fee for $500k in insurance.
Should be ONE or OTHER
& again charging for young kids.
KIDS UNDER 12 ARE FREE
JUST ASKING VRBO TO KNOW YOUR BUSINESS
STOP price gouging folks. NOT good
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.