VRBO - Property owner cancelled my booking
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New ReviewerI booked the following property on
May 23,2020 for the 7/22-7/27
Vrbo #453****ha
It was paid in full with an additional cancellation insurance fee.
The owner cancelled my booking
June 10,2020
He gave me an excuse that he wasnt feeling well and was going to stay the month of July on the property himself.
However, the property is still listed for available bookings in July with dates still blocked out as booked.
He did not respond to me when I asked him why it was still listed for bookings in July if he was cancelling them & staying there himself.
I think he just wanted to see if he could get a few more committed dates on another booking. His listing said minimum 3 nights.
I booked for 5 nights.
I think VRBO should pull his lifting for the summer as he is an unreliable owner.
He held up 12,449.00 of my paid in full booking. Im still waiting on a refund from him & a refund of over 500.00 for the trip insurance.
User's recommendation: DO NOT BOOK THIS PROPERTY!!!
Product or Service Mentioned: Vrbo Property Listing.
Preferred solution: Full refund.
VRBO Pros: Ease of use.
VRBO Cons: No recourse for owner with false bad review, Unreliable owner should be removed from listing a home.
Comments
I finally got a full refund, but I was very disappointed that VRBO still let the property owner post on their site. He even had the dates I booked listed for rental again. So apparently the excuse he gave me was not true.