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Owner will not refund partial or full payment we made of 4000.00. We had to cancel trip due to the

Pandemic going on in the world.

Not something we wanted to do. I have emailed her and she said she would only charge us half if we reschedule . So she keeps my 4000.00 and want 2000.00 more if we want to reschedule which we did want to do. It would be a cold day in *** if I give her a penny.

She is rude in emails and said she will get back to me and doesnt. She should be kicked off VRBO. dont stay at any of her comdos. She has no compassion and if a national emergency comes up she is out enjoyer all your money she wont give back.

She did tell me to contact my credit card company to see if they would give it to me. Really. Done with her and VRBO. And will let everyone I know what happened.

Social media is a great thing!!! stay heredint

Monetary Loss: $4000.

Preferred solution: Full refund.

Location: Seattle, Washington

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