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1.5
Updated by user Dec 03, 2018

12/3/2018 update, no one has contacted me from VRBO or the owner of the property. So no this has not been resolved.

I did try to contact the owner one last time but she ignored me. I have done quite a few reviews on this with the owners name and the property ID. I believe she is losing bookings because of this but once again no response from anybody. I deleted the VRBO app and unsubscribed to the website.

I WILL NEVER USE EITHER AGAIN. BOTH OF THEM STOLE FROM ME JUST LIKE TAKING IT RIGHT OUT OF MY HAND. THEN DID NOT EVEN SEE FIT TO RESPOND. MIGHT AS WELL BE THESE ONES THAT LIE AND STEAL WITH THE IRS SCAMS.

THIS WEBSITE IS A SCAM.SCAM!! SCAM!!

SCAM!! SCAM!!

Original review posted by user Oct 29, 2018

COZY RIVER CABIN Property ID 310039 in Stanley Va Homeowner is Lindy

Pictures on the site are very old. No view from the upper deck due to the over grown limbs. When booked it was advertised to have satellite tv,which it did not and the owner changed the listing when I told her it was there. She told me there was an antenna up on the hill then said in her response to my review that she told me the antenna was down two days before my arrival.

Smelled real bad when we got there musty and shut up. Pots and pans hanging from rack on ceiling,Rack very dirty and dusty pots and pans were all dirty hanging up there. Cabin was very dirty and dated. Wall paper peeling off the walls. Mice droppings in kitchen cabinets and on dish drainer. Along with the one dancing around our feet that my husband killed. One very rusted propane grill was found up on the hill. One bedroom upstairs and One bathroom downstairs. Need 4 wheel drive. Outside the deck and front porch were covered in leaves that made it very slick. The walk from where we had to park to the cabin could have been easier if there were some gravel down. Owner very argumentative and lied several times. You will see by the pictures the cabin was far from clean. Do not ever book thru VRBO or use Cozy River Cabin you will be disappointed.

I have more pictures and videos that it wont allow me to post.

Reason of review: Not as described/ advertised.

Monetary Loss: $350.

Preferred solution: Full refund.

Vrbo Cons: Way i was disrespected.

Location: Newport News, Virginia

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Guest

2/13/19 Just wanted to say that vrbo and home away are still advertising this property 5 month later and the pictures have not changed so if you rent this property you will be disappointed with all the lies from VRBO and the home owner. View is very disappointing.

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