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I find it unconscionable that I can't get a refund or a partial refund for a Florida property! I have no respect for this company and will never use them again- I will make sure people know how horrible this company is treating people in This time of crisis.
They should be ashamed of themselves. AIRBNB has risen to the occasion and refunded people. This is infuriating.
This business does not deserve to survive. They should take a look around and do the right thing.
User's recommendation: Do NOT use Vrbo. Use air bnb.
Product or Service Mentioned: Vrbo Property Booking.
Monetary Loss: $3405.
Preferred solution: Full refund.
VRBO Cons: Integrity.