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I rented from VRBO a Rental in Humboldt County. Booked airfare and hotels in SF.
Rental owner would not refund ,monies. I purchased VRBO rental insurance (CSA). CSA claimed they're not libel due to Government Pandemic advisory. Fine so I did some more checking and found out All short term Rentals (includes VRBO) were not allowed to rent, (per Humboldt countys Health Department ) When I rented these rules were in effect.
I rented in May 2020. VRBO nor the Rental Owner advised me of such rules. Upon further research I found a News release June 15 2020 that on June 19 2020 short term rentals and some other facilities will be allowed to reopen.
On June 12th (humboldtgov.org/CivicAlerts.aspx?AID=2967)non-essential and leisure travel, which permits Hotels,lodging and short-term rentals "to book tourists and other out-of county travelers once a facility has been certified by EOC." (Compliance Line 707-441-****)
Neither VRBO or Simi Rajan (rental owner) comply with this Order as my last check on 9/8/2020 Neither have complied.
I will Never use VRBO, CSA, or Simi Rajan again. They all 3 equally suck and broke Governor Newsoms/ Humboldt Co Pandemic orders.
User's recommendation: This rental was in Shelter Cove, Cal, Humboldt Co. (nice place been there many times) Be careful if you rent from this person, although she had good reviews getting your money back for services you didn't use sucks. Ill never use VRBO again and Ill never ever buy Insurance that covers you for No; 4 of they're covered events; "Being Hijacked or Quarantined".
Monetary Loss: $2352.
Preferred solution: Full refund.