Contact VRBO Customer Service
VRBO Phone Numbers and Emails
Toll-Free Number:
- (877) 202-4291
Customer Service:
- (877) 202-4291
Sales Department:
- (877) 226-3657
VRBO Email:
VRBO Contact Information
VRBO Website:
VRBO Online Chat:
Corporate Office Address:
Other Info (opening hours):
Customer support 24/7
Summary of VRBO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call VRBO Customer Service?
Refund Question:
- “Never got refund”
- “Refund”
- “I have a problem with my reservation. My money deducted but now i got text of no room availability? I want refund.”
Request for Information Question:
- “Question regarding late cancellation and refund”
- “Review status”
- “I need to know how to get into my cabin when o get there. I'm about 2 snd a half hours away. I messaged the owner but no response.”
Activation/ Cancellation Question:
- “Owner cancelled trip”
- “Cancellation”
- “Cancel my reservation and get my fully refund”
Payments and Charges Question:
- “VRBO charges”
- “Charges in January of $280”
- “Billing question”
Account Question:
- “Account locked”
- “Help with log in”
- “Account problems...need to pay”
Product/ Service Question:
- “Rental damages”
- “Storm insurance”
- “Rebook a rental property”
Shipping and Delivery Question:
- “Just booked this property 584668 in Washington state but have not received a confirmation Name of renter is Gray”
- “Did not get an email summary of my key west trip”
- “I booked a reservation and have not received a confirmation email”
Staff Question:
- “To speak with a customer service representative”
- “Customer service”
- “I changed my phone number and I cannot use vrbo services due to MFA”
Cards Question:
- “Credit card charge”
- “After putting in credit card information and selecting book now option, message said server issue and to try again in a few moments which we did. Reservation never went through but over $800 has been charged to our account.”
- “Need to redeem bed and breakfast.com gift cards that were bought before they were part of Expedia.”
Return/ Replace Question:
- “Change my reservation date”
- “Change a guest review”
- “Rates are changing sporadically”
Website/ Application Question:
- “Website”
- “Unable to acces website to rent for last two days”
- “Problem with website”
Other Question:
- “Emergency”
- “Listing not online while I paid”
- “Reservation problem”
About
Property Booking, Customer Care, House Rental
Account
Pros: Large variety of choices all over the world, Variety, No support of customer, Ease of use, Easy to find properties
Cons: Poor customer service, Refusal of refund, Way i was treated, Poor service when problems arise, Way vrbo takes zero responsiblity
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VRBO is an abbreviation for Vacation Rentals by Owner. This company is a leader in online vacation rental business. Main idea of this firm is to help people find places to stay for travelers. There are over 540,000 rental opportunities throughout the world. Users can find required location in Europe, USA, Africa, Asia and Caribbean area. The website offers useful search. Selecting needed options, like arrival and departure, travelers can vies a big list of rental options in certain location. This portal is good for both: travelers and property owners. For more convenient using, it is recommended to log in and create an account there.
VRBO is ranked 139 out of 858 in Travel Agencies category
Europe, USA, Worldwide, Canada
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