Vrbo Phone Numbers and Emails

Toll-Free Number:

  • (877) 202-4291

Customer Service:

  • (877) 228-3145

General Info:

  • (877) 202-9331

Sales/ Reservations:

  • (877) 226-3657

Vrbo Emails:

DMCA Inquiries

Vrbo Contact Information

Vrbo Website:

Vrbo Help Center:

Corporate Office Address:

Expedia, Inc.
1011 W. Fifth Street, Suite 300Fifth Street, Suite 300
Austin, Texas 78703
United States

Other Info (opening hours):

Other Locations:

11920 Alterra Pkwy,
Austin, Texas 78758, USA

11800 Domain Blvd., Ste. 300,
Austin, Texas 78758, USA

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Customer Service Rating and Reviews

1.3 / 5
Akbar T Grw
Problem with websino boady to talk to, got problem can not get a answerte

Customer service not available web site not working don't know what to do going brook can not get Reservation God help both phone number not working ...jjjjj

Frustration with site

I have contacted customer/technical support on numerous occasions without any resolution. I cannot edit photos in my listing using my iPad or iPhone . The most common suggestion I get from custom...

Summary of Vrbo Customer Service Calls

08:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vrbo Customer Service?

Request for Information Question:

  • “Status on a case”
  • “Information on my account”
  • “Status of my refund”

Refund Question:

  • “Refund”
  • “Refund problem”
  • “Calling about refund”

Activation/ Cancellation Question:

  • “Cancellation help”
  • “Reservation cancelled without notification n money taken”
  • “To cancell home on market”

Payments and Charges Question:

  • “Payment question”
  • “Payment issues”
  • “Charge credit dispute”

Account Question:

  • “Locked out of my account”
  • “Can't find reservation or log in”
  • “Can't get into my account”

Product/ Service Question:

  • “Wanting to add insurance and take refundable deposit off”
  • “Guest waiting for damage deposit”
  • “Damage to my property”

Shipping and Delivery Question:

  • “Did not get my deposit back”
  • “I do not know how I get the key for the house”
  • “Notice for 2nd paiement not received. Rsv HA-LF1WHY”

Staff Question:

  • “Customer service”
  • “Manager”
  • “Property manager”

Cards Question:

  • “Need to update my card number for purchases”
  • “Credit card charge”
  • “Payer avec Mastercard”

Website/ Application Question:

  • “Problem with website”
  • “Can't access site”
  • “Website not loading and don't have check in I structions”

Return/ Replace Question:

  • “Need to change account name and info”
  • “Cant change and update my email account”
  • “They booked the wrong reservation”

Employment Question:

  • “Becoming a host”
  • “Housekeeping jobs”
  • “W2”

Other Question:

  • “Host filing a claim”
  • “Tax form”
  • “Pinkie Flamingo not answering me !”


Vrbo Terms of Service
To read more: https://www.vrbo.com/info/termsandconditions
Vrbo Privacy Policy
To read more: https://www.vrbo.com/info/privacy
Top Vrbo Services

Property Booking, Customer Care, House Rental

Top Vrbo Products


Vrbo Pros and Cons

Pros: No support of customer, Large variety of choices all over the world, Easy to find properties, Ease of use, Variety

Cons: Poor customer service, Refusal of refund, Way i was treated, Poor service when problems arise, No recourse if anything goes wrong

Related Companies

Expedia, Hotels Com, Travelocity, Orbitz, Hotwire


VRBO is an abbreviation for Vacation Rentals by Owner. This company is a leader in online vacation rental business. Main idea of this firm is to help people find places to stay for travelers. There are over 540,000 rental opportunities throughout the world. Users can find required location in Europe, USA, Africa, Asia and Caribbean area. The website offers useful search. Selecting needed options, like arrival and departure, travelers can vies a big list of rental options in certain location. This portal is good for both: travelers and property owners. For more convenient using, it is recommended to log in and create an account there.

Vrbo reviews and complaints

Vrbo is ranked 140 out of 858 in Travel Agencies category

Area Served

Europe, USA, Worldwide, Canada, Other

Payment Methods

VISAAmerican ExpressMasterCardPayPalDiscover

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