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I recently booked a trip to Orlando and paid in full. Due to the coronavirus the trip had to be canceled.
A reached multiple times with average wait of an over an hour and a half to be only given the runaround.
I had asked for a refund which they said they could not do anything about it. I will never use them again.
User's recommendation: DO NOT USE VRBO!!!
Product or Service Mentioned: Vrbo Apartment Rental.
Monetary Loss: $1446.
Preferred solution: Full refund.
Vrbo Cons: Por customer service.
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